Car Rental Crete Terms & Policy

All you have to know before renting a car. Read useful terms below to be fully prepared.

Insurance Policy

Our Prices Always include

  All Iclusive package that guarantees no hidden fees or extra charges. Your SFDW (Super Full Damage Waiver) is already included in your offer and you will NEVER be charged UNLESS you drive off-road or driving under the influence of alcohol or other drugs. And if this is hard to believe, we offer your car hire in Crete, with no requirement for a credit card and no deposit or prepayment.
  Full Collision Damage Waiver (F.D.W.)
Insurance WITH NO EXCESS (NO Credit card required).
  Collision Damage Waiver ( C.D.W.)
Insurance WITH NO EXCESS (NO Credit card required).
  Third-Party Insurance ( T.P.I. )
As per international insurance policy.
  Personal Αccident Ιnsurance ( P.A.I )
  Theft and Fire Protection ( T.P. )
  W.U.G (Wheels, UnderSide, Glass)
Insurance WITH NO EXCESS (NO Credit card required).
  24 Hours Road Assistance
  24 Hours Emergency Phone Assistance
  Unlimited Mileage & Road Map of the island
  Tax, Duties & VAT
  Substitution of vehicle in case of breakdown
  Free car parking at the airport
  Free car washing at our offices
  24 Hours Deliveries/ Collections at the airport (Heraklion and Chania)
  Other Information in Insurance
  • Not covered by any insurance collision damage caused by alcohol or drug or abuse, as well as traffic violations.
  • The renter is responsible for all traffic fines resulting from violation of the Greek traffic law.
  • The vehicle must be operated ONLY in authorised streets, (no off-road driving).
  • The renter must immediately inform us in case of accident.
  • The driver of the car must always be registered in the contract.
  General Car Rental Policy
  • The mentioned car types are indicative only.
  • Rates are calculated on the basis of collection/return to the same rental station.
  • Delivery/Collection is free from our main stations Rethymno, Plakias , Heraklion Airport, Chania Airport.
  • Rental days are calculated on a 24-hour basis, starting from the vehicle pick up time.
  • One way rentals under are available on request with extra charge, depending on different locations.
  • International one way rentals are not available. Transporting and driving the vehicles outside the island of Crete is not allowed.
  • All renters must hold a valid EU or International Driving License.
  • Driver must be  21+ years old, with driver’s license held for minimum 12 months, for car groups A,B,C  and  23+ years old, with 24 months driving license, for all other car groups.
  • In case of cancellation, customers should give at least 24-hour prior notice.
  • Partially used vouchers are not refundable without our prior confirmation.
  • Service will not be given for any unconfirmed reservation.
  • Fuel policy : Cars will be returned at the same fuel level as in delivery.
  Optional Equipment & Services
  • Additional Driver: 2 Drivers are free of charge, the 3rd pax is extra 2€ per day.
  • Baby/Booster seats: are available upon request with FREE OF CHARGE
  • GPS: is available upon request with charge : 4€ per day
  • Night Delivery: Between 22:00 till 08:00 is extra charge of 20€.
Smart Car Rental - Car hire Crete & Rhodes
24/7 deliveries & collections are possible with a prior reservation.